HSC Blog

Review by Kristian Wingfield-Bennett.
It feels like we have been waiting a long time since learning about this device at BlackBerry World 2011. But finally we have managed to have some hands on time with it before the launch in August.

The BlackBerry 9900 Bold is a touch and type hybrid and continues on (in terms of size) from the Bold 9000, which is still a favourite among corporate customers the world over. While the BlackBerry Torch offered both a touch screen and full QWERTY keyboard, many users complained that the keys were too closely positioned together. So although the touchscreen was [...]

After a brief stop over at home it was time for a nice early start and off to Reading, the headquarters of the most dominant software companies we have ever known… Microsoft.

Today was about inviting the dealers that recognise the potential to add value to their business using Office 365, to Microsoft and providing them with an introductory training course. The main idea being that the dealers recognise the potential customers, the competitive products and how to integrate the products into the mobile solution our channel is famous for performing so strongly on.
Next up is a trip to Leeds where [...]

Week 4 is here and kicking it off is a single visit to a long standing dealer in Somerset.

This business is another example of how mobile can truly add value to businesses that major in other spaces and in this case the core business has migrated from phone systems, into a major role with data network installation. We discussed how mobile is a fantastic way to increase customer loyalty and actually allow agility for changing the core product within the business whilst retaining the whole portfolio of a customers communications services. The only glaring hole that is to be filled [...]

Day 10 arrived and with it came the end of week 3. Today it was time for a day in the capital as we visit firstly a dealer just down the road from the famous Wembley Stadium.

This dealer was actually an account of mine a few years back when I was in sales so it was great to finally have the opportunity to visit his store which unfortunately has gotten a lot quieter over the past year. We discussed other business ventures that had help support his group of companies, one of the most prominent being a property business with [...]

Today, Day 9 is the day that we start our summer of training Tuesday. Smartphone administration and email training was the subject and we had 10 delegates lined up to further their Smartphone knowledge and confidence in that knowledge.

When it comes to training we believe in keeping it as interactive as possible, allowing for debate and opinions to count. This module takes a look at what really makes a phone smart and the evolution path that our devices have progressed along to deliver the rich content and application that many of us take for granted today. We then had a [...]